Free webinar: How to save over 29,000 outpatient appointments by digitising PIFU
Following NHS England’s plan for trusts to move a minimum of 5% of patients on to Patient Initiated Follow Ups (PIFU) pathways, Norfolk and Norwich University Healthcare NHS Trust (NNUH) are sharing how they embedded PIFU and saved over 29,000 appointments in one year.
In a webinar hosted by Liaison Group, NNUH will share how they worked with Infinity Health and DrDoctor to roll out PIFU across 30 specialties, giving patients flexibility over their follow-up appointments and reducing the unnecessary appointments that patients and clinicians attend.
Digital health tools, integrated with the trust’s PAS and tailored to pathway requirements, supported the clinical teams to review patients on PIFU pathways remotely, managing the risk of patients not following-up, and enabled patients to book their appointments digitally.
Hear from a panel including:
Professor Alastair Watson, Service Director of Gastroenterology, NNUH
Carrie Moore, Project Manager, NNUH
Tom Davies, Programme Improvement Facilitator - Transformation and Efficiency, NNUH
Dr Jo Garland, Clinical Director, Infinity Health
Professor Alastair Watson will discuss his experience of the challenges in outpatients and impact on clinicians and patients. He will share how PIFU has changed managing outpatients and how they mitigated the clinical risks.
Carrie Moore and Tom Davies led the digital transformation project and will share the strategies they employed to engage clinicians in PIFU. They worked with them to select appropriate assessment forms to be sent to patients so they could be reviewed remotely and make the pathway suitable for a larger cohort of patients. They will also share their learnings from the project.
Dr Jo Garland, will share how Infinity Health worked with the trust and their patient portal partners to take the outpatients transformation at NNUH beyond the basics to a more advanced model. She will demonstrate how Infinity’s task management platform, integrated with the PAS, can help clinicians safely monitor appropriate patients on PIFU.