A Better Way to Manage Health and Care Tasks
Liaison Assist is a clinician’s tool, which provides an ability to link clinical tasks between those systems orchestrating the activity more effectively. It is a digital platform on which health and care staff can log, share and coordinate their daily care tasks in real-time, solving communication issues that arise with verbal and paper-based processes.
Liaison Assist is used in hospitals and community care, and has saved up to 10,000 hours of staff time, for one team, in just one year - the equivalent of five full time staff.
Benefits
Improved patient flow
Real-time dashboard give managers data to make decisions improving patient flow and prevent bed-blocking.
More efficient caseload management
Liaison Assist helps staff make better use of their time and increases productivity. Teams could save 8+ hours per day.
Better clinical communications
Staff no longer have to take handwritten notes and can easily share crucial information digitally.
More integrated care
Multidisciplinary teams have real-time task visibility, helping them to communicate and collaborate.
Safer, more efficient care coordination and task management for health and care
Features
Caseload management
Staff can easily access their caseload and apply custom filters to help them prioritise their tasks. Staff might choose to see only tasks allocated to a named clinician, only tasks with a particular skill set required, or even patients that are scheduled to be discharged that day.
Track activity
Liaison Assist’s real-time dashboards give managers and coordinators the tools they need to track, allocate and prioritise their team’s activity.
Updated in real-time
Staff can accept tasks and mark them as in-progress, completed or cancelled, at the point-of-care, providing visibility to colleagues. As a result, time-consuming tasks that are often duplicated – such as phoning for results or to check that tasks have been completed – are no longer necessary.
Plan care
Staff can easily plan patients’ care using Liaison Assist; new tasks can be added using templates or custom options, which save time whilst giving flexibility.
Assign and coordinate tasks
New tasks can be allocated to a named staff member at any time, who can then be automatically notified.
Data and reports
Ward and site managers have full oversight of all activity, from site level right down to granular task-level, meaning they can make decisions in real-time to improve patient flow, for example intervening in scenarios where preventable “bed blocking” may occur, or altering teams’ skills mix to meet demand.
Record all activity
All activity is recorded automatically in Liaison Assist for audit purposes. If required, organisations can delve into data to see who did what and when; this insight can be used to plan resources or investigate queries.